Duration 6 Months, 20-30 hrs/week, Online

Start Date 3 June 2024

Registration Deadline 21 May 2024

Get Your Salesforce Administrator Certification

The ALX Salesforce Administrator Programme is developed in partnership with Salesforce, the world’s leading customer relationship management (CRM) platform.

The programme kicks off with ALX Foundations, a 3-month module that prepares you to thrive in the digital workforce. You will learn critical communication, leadership, and career-building skills that will help you develop into a well-rounded professional.

You will start your Salesforce specialisation by learning how to navigate and use the CRM platform to model data. The first module ends with an Associate exam, granting you your first Salesforce certification. The next module focuses on practical skills, touching on security, customisation of dashboards, and data management, where you will learn to create flows and analyse data in Salesforce.

Upon successful completion of this programme, you will receive a Salesforce Administrator certificate issued by Salesforce.


What You'll Learn

  • How to navigate and change the user interface of Salesforce.
  • To configure and make an invoicing application on Salesforce.
  • How to use Salesforce for process automation, security, and reporting.
  • To understand the difference between the Salesforce Service Cloud, Sales Cloud, and Marketing Cloud.
  • Overall data management and setup navigation.

Tools You'll Learn

  • Google Sheets
  • Power BI
  • Microsoft SQL Server

Course Duration & Learning Modalities

Course Duration



Learning Modalities

  • 15%

    Live Learning

  • 10%

    Peer Learning

  • 70%

    Doing Projects

  • 5%

    Taking Quizzes

Qualify for In-Demand Jobs in Salesforce

By 2026, Salesforce is projected to generate $1.6 trillion in corporate revenue and account for 9.3 million new jobs.


Jobs created by Salesforce and its ecosystem of partners by end of 2024 Globally


Revenue generated by Salesforce and its ecosystem of partners by end of 2026

  • International Data Cooperation (IDC)

Top Employers Who Are Hiring in Salesforce

Who Will Benefit

You’ve never used Salesforce before or are looking to further your Salesforce knowledge to apply to your current role.

You are looking for a programme that will work around your schedule and you are able to dedicate 30-40 hours per week to learning

You enjoy managing customer relations by sifting through their data to gain important insights.

Get a Job in Salesforce Administration

With your Salesforce Administrator Certificate, you will have the proven skills needed to manage and use a company’s Salesforce system.

Global Salesforce Administration Roles

  • Customer Relationship Manager
  • Salesforce Systems Administrator
  • Business Analyst
  • General Manager

How You’ll learn

Work through downloadable content and online instructional material at your own pace.

Interact with your peers and mentors online or in-person at our Tech Hubs.

Supplement your learning with interactive content including video lectures and walk-throughs.

Test your knowledge with weekly quizzes and projects based on the latest in tech.

Investigate real-world case studies and learn to apply your skills practically.

Fees & Financing

Our partnerships allow us to offer eligible candidates access to world-class training with programme costs waived. For all successfully accepted learners, ALX charges a one-time administration fee of 10,150 ETB, payable in local currency,to confirm your enrolment in your programme. Sponsored and self-funded placements are available now for early registration.

Programme Requirements

  • 18-34 years old
  • Of African origin
  • Ability to write and speak English proficiently
  • A laptop or desktop computer with access to a stable internet connection


An Administrator is a great place to start, but it can also help propel you into more senior roles too. As you upskill, you can become a Developer, Architect, Business Analyst, Marketing Cloud specialist, a Senior Salesforce Administrator, or a specialist. The path you choose depends on your interests and skills.

የሴልስ ፎርስ አስተዳዳሪነት ስራ በዘርፉ ስራ ልምድ ለማግኘት ጥሩ መነሻ ሲሆን፣ ወደላቀ የስራ ደረጃ ለመሸጋገርም ይጠቅማል። የሴልስ ፎርስ ክህሎቶችን እያዳበራችሁ ስትሄዱ የተለያዩ ንዑስ ስፔሻላይዜሽኖችን መከተል ትችላላችሁ፤ ለምሳሌ ያክል እንደፍላጎታችሁ መሰረት የሴልስ ፎርስ ዴቨሎፐር፣ አርክቴክት፣ የቢዝነስ ተንታኝ፣ ወይም የማርኬቲንግ ክላውድ ባለሙያ መሆን ትችላላችሁ።

In 2022, the Salesforce ecosystem produced over 3 million jobs. As more and more companies start using Salesforce to manage their customer relations, the demand for Salesforce Administrators grows, too.

እ.ኤ.አ. በ2022፣ የሴልስ ፎርስ አስተዳዳሪዎች ስነ-ምህዳር ከ3 ሚሊዮን በላይ የስራ ዕድሎችን አፍርቷል። የደንበኞች ግንኙነታቸውን ለማሳለጥ አብዛኛው የአለም ኩባንያዎች ሴልስ ፎርስን በላቀ ደረጃ መጠቀም ሲጀምሩ፣ ለሴልስ ፎርስ አስተዳዳሪዎች ቅጥር ያላቸው ፍላጎትም አብሮ ማደጉ አይቀርም።

Upon successfully completing your programme, you will be invited to join The Fellowship community where you will have access to a global network of resources, job opportunities, and ongoing career support.

ፕሮግራማችሁን በተሳካ ሁኔታ ካጠናቀቃችሁ በኋላ የኤ.ኤል.ኤክስ ፌሎውሺፕ ማህበረሰብን እንድትቀላቀሉ ትጋበዛላችሁ። ይህን ማህበረሰብ በመቀላቀል ዓለም አቀፍ የሆኑ መረጃዎችን፣ የስራ እድሎችን እና ቀጣይነት ያለው የሙያ ድጋፍን የሚያገኙበት መዳረሻ ይኖርዎታል።

You can only register for the one programme at a time due to training requirements rigour. If you have already applied to or are currently enrolled in a programme, you will not be eligible to apply to another programme.

አንድን ፕሮግራም በስኬት ለመጨረስ እና የስልጠናውን መስፈርቶች ለሟሟላት የሚጠይቀውን አጠቃላይ ግዜ ግንዛቤ ውስጥ በማስገባት፣ ኤ.ኤል.ኤክስ ሰልጣኞችን በማንኛውም ጊዜ ከአንድ ፕሮግራም በላይ እንዳይወስዱ ይመክራል። ለአንዱ ፕሮግራም አመልክተው ወይም በአሁኑ ጊዜ ተመዝግበው ከሆነ፣ ለሌላ ፕሮግራም ማመልከት አይፈቀድም።

Please ask LEA our Learning Experience Assistant for more information and answers to any additional questions. In addition, you can also get in touch with the ALX Ethiopia team via [email protected] or by visiting one of our two Tech Hubs located at Lideta and Hahahulet Mazoria.

ለተጨማሪ መረጃ እና ጥያቄዎች መልስ ለማግኘት እባክዎ LEA ተብላ የተሰየመችውን የኦንላይን ረዳታችንን ይጠይቁ። በተጨማሪም የኤ.ኤል.ኤክስ ኢትዮጵያን ቡድን በ[email protected] ኢሜል ወይም ልደታ እና ሃያሁለት ማዞሪያ የሚገኙትን የስልጠና ማእከላችንን በመጎብኘት ማግኘት ትችላላችሁ።

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