Salesforce Administrator

The Salesforce economy is poised to have created over $1 trillion in new revenue and over 4.2 million jobs between 2019 and 2024.

Our Salesforce Administrator programme is uniquely designed to help you gain the skills to build a career working with the world’s leading customer relationship management tools, systems and products.

Set yourself apart from the competition and prepare to thrive in the current market with one of the world’s most in-demand skill sets.

What career will this programme prepare me for?

  • Salesforce Systems Administrator
  • Customer Relationship Manager
  • Business Analyst
  • General Manager

World-Class Quality, ALX Sponsored.

Our partnerships allow us to offer eligible candidates access to world-class training with all programme costs waived. For all successfully accepted learners, ALX will charge a one-time administration fee to confirm enrolment into the programme. Sponsored and self-funded placements available now.



US / Europe

USD$14,500 (Admin Fee Incl.)


USD$7,500 (Admin Fee Incl.)


USD$300 (Admin Fee.)

*Flexible payment options available. For more information, click here.

What You’ll Learn

  • Understand how to navigate and change the user interface of Salesforce.
  • Configure and make an invoicing application on the platform.
  • Process automation, security & reporting functionality within Salesforce.
  • Understanding the different types of clouds: Service Cloud, Sales Cloud and Marketing Cloud.
  • Data management and setup navigation.


Download Syllabus

The ALX Journey

There are plenty of programmes that teach tech skills. At ALX, our “secret sauce” comes from our career-focused approach to learning. We aim to develop well-rounded tech professionals who are equipped with both the professional and technical skills that enable them to thrive in the most in-demand, high-growth industries.

Our Hubs

Co-working, Connecting and Thriving

Unlock the key to success and join a community of like-minded individuals in a state-of-the-art co-working environment. High-speed internet, peer support, and an environment built to help you thrive will take your productivity and success to new heights.


The VIP Career Accelerator

Unlock your access to the Gold Fellowship

The Gold Fellowship is an exceptional talent experience designed to take your tech career to new heights. The aim of the Gold Fellowship is to turbocharge your career growth, empowering you to take on the world as one of our top tech talents.

Click here to begin your journey towards becoming a Gold Fellow.

Programme Details


  • 7 months, 30-40 hours/week
  • Access to a laptop or desktop computer
  • Access to a stable internet connection
  • Proficiency in written and spoken English
  • Between 18-34 years of age
  • Of African origin


  • Prepare yourself with the sought-after professional skills for today’s digital workforce in the highly rated 3-month ALX Foundations module.
  • Take advantage of a flexible learning experience with both in-person and online elements to help you succeed.
  • Gain access to The ROOM Fellowship, our prestigious talent community where you can gain access to world-class events, perks and rewards and lifelong learning

What’s Next?

  • Receive a Salesforce Administrator Certification
  • Join our global tech talent community and continue your career journey

Hear From Our Graduates


Meet Rufaro

Take a moment to hear from Rufaro about what it takes to excel in your career by doing hard things.

Hear From Our Community

— Kibirt Bayou I ክብርት ባዩ, Ethiopia
"ALX is the toughest and most exciting training experience I've ever had in my life; I have gained valuable technical skills that I plan to apply to entrepreneurial projects, aligning with my own interests of mobile development, e-commerce and fintech."
— Helina Abye | ሕሊና አብይ, Ethiopia
"As a student in the ALX Software Engineering Program, I had the opportunity to learn from my peers, was given a formal structure, and was able to acquire the skills I needed to advance in my career and my passion for software engineering."
— Leykun Gizaweh, ለይኩን ግዛው, Ethiopia
"My desire to learn software engineering has always been strong. I started out by learning on my own, and a while later a relative of mine sent me a link to ALX. I visited the website and found Fred Swaniker's video where he discussed his ambitions. That gave me the push I needed to apply, and it turned out to be the best decision I have ever made."

ALX Young Leaders on the Move


What is ALX?

ALX offers job-ready training in the tech fields employers need most. ALX, in partnership with The ROOM, is brought to you by the organisation that leads African Leadership Academy, African Leadership University, and Anzisha Prize Foundation.

ኤ.ኤል.ኤክስ ምንድን ነው?

ኤ.ኤል.ኤክስ በስራ ቀጣሪዎች ዘንድ በእጅጉ የሚፈለጉ እና ለሥራ ዝግጁ የሚያደርጉ የቴክኖሎጂ ክህሎቶች ሥልጠና ይሰጣል። ‘ኤ.ኤል.ኤክስ’ እና ‘ዘ ሩም’፣ ‘የአፍሪካ ሊደርሽፕ አካዳሚ’ ፣ ‘የአፍሪካ ሊደርሽፕ ዩኒቨርሲቲ’ እና ‘አንዚሻ ሽልማት ፋውንዴሽን’ የተሰኙትን ተቋማትን በመሰረተውና ከ15 ዓመታት በላይ በርካታ ወጣቶችን በመምረጥ፣ በማብቃት እና በማበልጸግ በሚታወቀው ‘የአፍሪካን ሊደርሽፕ ግሩፕ’ ለእናንተ ቀርቧል።

What is your selection process like?

The ALX Selection Process is a two-step online process. First applicants will be required to complete a registration form which will take a few minutes to complete. Once this has been submitted, applicants will be directed to our online application platform. The application will take approximately 90 mins to complete and consists of three sections; including an English proficiency test. Applicants will also receive access to the online application via email. Your link to the application is personal and therefore cannot be shared.

የሰልጣኝ ልየታ ሂደትዎ ምን ይመስላል?

ኤ.ኤል.ኤክስ የሰልጣኝ ልየታ ሂደት በሁለት ይከፈላል። የመጀመሪያው ክፍል ለማጠናቀቅ ጥቂት ደቂቃዎችን የሚወስድ የምዝገባ ቅጽ መሙላትን ያካትታል። ይህን ቅጽ ሞልተው ካጠናቀቁ በሁዋላ 90 ደቂቃ ወደሚወስደው ባለ 3 ክፍል- የእንግሊዘኛ የብቃት ፈተናን የያዘ ሁለተኛው ክፍል ማመልከቻ ይሄዳሉ። ይህንንም የኦንላይን ሁለተኛ ክፍል ማመልከቻ አመልካቾች በኢሜል ያገኛሉ። ወደ መተግነሪያው የሚወስደው ማስፈንጠሪያ ለየአመልካቹ የተለየና ግላዊ ስለሆነ ለማንም አያጋሩት።

What are the payment terms and options?

Please click on the following link to see our payment terms and options.

የክፍያ ውሎች እና አማራጮች ምንድን ናቸው?

ስላሉን የክፍያ ውሎች እና አማራጮች እዚህ ይወቁ። ብቁ እጩዎች በፕሮግራሙ ውስጥ ለስፖንሰር ምደባዎች በቀጥታ እዚህ ማመልከት ይችላሉ።

Am I able to go to the Tech Hubs?

Attending the in-person hubs is a benefit of the ALX learning experience. The in-person co-working spaces are designed to provide accountability, peer support, and the opportunity for face-to-face interaction and networking. This is intended to boost productivity and help individuals achieve their goals.

የኤ.ኤል.ኤክስ “ቴክ ማዕከላትን” መጠቀም እችላለው?

ኤ.ኤል.ኤክስን ለየት ከሚያረጉት ነገሮች አንዱ የቴክ ማዕከላቱ ናቸው፡፡ እነዚህ ማዕከላት በአካል ተገኝቶ ለመስራት ለሚፈልግ ሰልጣኝ ክፍት ናቸው፡፡ በአካል ተገኝተው የሚሠሩባቸው የቴክ ማዕከላት የተጠያቂነት፣ የአቻ ድጋፍ፣ እና ለፊት-ለፊት መስተጋብር እና ትስስር እድል ለመስጠት የተዘጋጁ ናቸው። ይህ ውጤታማነትን ለማሳደግ እና ግለሰቦች ግባቸውን እንዲያሳኩ ለመርዳት የታሰበ ነው።

What is the career path for a Salesforce Administrator?

An Administrator is a great place to start, but it can also help propel you into more senior roles too. As you upskill, you can become a Developer, Architect, Business Analyst, Marketing Cloud specialist, a Senior Salesforce Administrator, or a specialist. The path you choose depends on your interests and skills.

የሴልስ ፎርስ አስተዳዳሪ የስራ አቅጣጫ ምንድን ነው?

እንደ መነሻ አስተዳደር ውስጥ መስራት ያስችላል፡፡ ​​ነገር ግን እራስዎን ወደ ከፍተኛ የስራ ድርሻዎችም እንዲገቡ ሊረዳዎት ይችላል። ችሎታዎን እያዳበሩ ስሄዱ፣ ገንቢ፣ አርክቴክት፣ የቢዝነስ ተንታኝ፣ የማርኬቲንግ ክላውድ ባለሙያ፣ ከፍተኛ የሽያጭ ሃይል አስተዳዳሪ ወይም ልዩ ባለሙያ መሆን ይችላሉ። የመረጡት መንገድ በእርስዎ ፍላጎት እና ችሎታ ላይ የተመሰረተ ነው።

Are Salesforce Administrators in demand?

In 2022, the Salesforce ecosystem produced over 3 million jobs. As more and more companies start using Salesforce to manage their customer relations, the demand for Salesforce Administrators grows, too.

የሴልስ ፎርስ አስተዳዳሪዎች ተፈላጊነት አላቸው?

እ.ኤ.አ. በ2022፣ የሴልስ ፎርስ አስተዳዳሪዎች  ስነ-ምህዳር ከ3 ሚሊዮን በላይ የስራ ዕድሎችን ፈጥሯል። ቁጥራቸው እየጨመረ የመጣ ኩባንያዎች የደንበኞች ግንኙነታቸውን ለማስተዳደር የሽያጭ ኃይል አስተዳዳሪን መጠቀም ሲጀምሩ፣ የሴልስ ፎርስ አስተዳዳሪዎችን የመቅጠር ፍላጎት እያደገ ሄዷል።

How do I join The ROOM?

Upon successfully completing your programme, you will be invited to join The ROOM Fellowship community where you will have access to a global network of resources, job opportunities, and ongoing career support.

‘ዘ ሩም’ን እንዴት መቀላቀል እችላለሁ?

ሁሉም የኤ.ኤል.ኤክስ ስልጠናዎችን ያጠናቀቁ ሰልጣኞች የአለም አቀፍ የመረጃ መረብ፣ የስራ እድሎች እና ቀጣይነት ያለው የሙያ ድጋፍ ወደ ሚያገኙበት የ ‘ዘ ሩም ፌሎሺፕ’ ማህበረሰብ እንዲቀላቀሉ የጋበዛሉ።

I need more information. Where can I submit a request?

Please click here to submit a request for more information and answers to any additional questions.

ተጨማሪ መረጃ እፈልጋለሁ። ጥያቄ የት ማቅረብ እችላለሁ?

ለተጨማሪ መረጃ እና ለማንኛውም ጥያቄዎች መልስ ለማግኘት እባክዎ እዚህ ይጫኑ።

If I don’t meet the age and origin requirements, can I still apply for a sponsored place?

Learners who do not meet the country of origin or age requirements for sponsored placements have the option to pay for the programme, or apply for our ALX Global programmes. ALX Global programmes are offered at reduced time and rate, however will not include the foundation modules or offer access to any of our in-person, community or hub activations.

የዕድሜ እና የትውልድ መስፈርቶችን ካላሟላሁ ለስፖንሰር ቦታ ማመልከት እችላለሁ?

የትውልድ ሀገር ወይም የእድሜ መስፈርቶችን የማያሟሉ ሰልጣኞች ለፕሮግራሙ መክፈል ወይም ለኤ.ኤል.ኤክስ ግሎባል ፕሮግራሞቻችን ማመልከት ይችላሉ። ኤ.ኤል.ኤክስ ግሎባል ፕሮግራሞች የሚቀርቡት በቀነሰ ጊዜ እና ዋጋ ነው፣ነገር ግን የፋውንደሽን ሞጁሎችን እና “ቴክ ማዕከላት” ላይ ማንኛውንም አገልግሎት ማግነት አይችሉም።

Can I register for multiple programmes at the same time?

You can only register for the one programme at a time due to training requirements rigour. If you have already applied to or are currently enrolled in a programme, you will not be eligible to apply to another programme.

በተመሳሳይ ጊዜ ለብዙ ፕሮግራሞች መመዝገብ እችላለሁ?

በስልጠና መስፈርቶች እና የፕሮግራሙ በሚጠይቀው የግዜ ብዛት ምክንያት፣ ኤ.ኤል.ኤክስ ተማሪዎችን በማንኛውም ጊዜ በአንድ ፕሮግራም ብቻ እንዲመዘገቡ ይፈቅዳል። ለ አንዱ ፕሮግራም አመልክተው ወይም በአሁኑ ጊዜ ተመዝግበው ከሆነ፣ ለሌላ ፕሮግራም ለማመልከት አይችሉም።

By using the ALXEthiopia website, you agree to the website terms of use, the privacy policy, and the use of cookies.